About me
About me
I am Marina Dölker, a trained mediator and conflict consultant with experience in the international humanitarian sector.
My work is shaped by intercultural competence, strong communication skills and a discrimination-sensitive approach to working with diverse groups.
I see my role as that of a supportive facilitator: I bring methods, communication and questioning techniques to help people address their conflicts constructively and find their own ways forward.
My work is guided by openness, empathy and a genuine interest in people and what matters to them.
Training & Qualifications
2023–2025: Master of Arts in Mediation & Conflict Management, European University Viadrina Frankfurt (Oder), Germany (part-time)
2023–2025: Practical Mediation Training in accordance with the German Mediation Act
2013–2016: Master of Arts in Peace Studies & International Relations, University of Tübingen & University of Haifa
2009–2012: Bachelor of Arts in Governance & Public Policy, University of Passau
Professional Experience
Since January 2026: Freelance Mediator & Conflict Consultant, Zurich, Switzerland
Since February 2022: Programme Manager for Church Cooperation Eastern Europe/Middle East, HEKS (Swiss Church Aid), Zurich, Switzerland
January 2018–January 2022: Programme Manager for Diakonia, The Lutheran World Federation (LWF), Geneva, Switzerland
January–December 2017: Mercator Fellow at The Lutheran World Federation (LWF), Geneva, Switzerland & Amman, Jordan
October–December 2016: Mercator Fellow at United Nations Population Fund (UNFPA), New York City, USA
January–June 2013: Peace Education Work at the Multi-Ethnic Youth Centre, SHL, Rahovec/Orahovac, Kosovo